Brand, Trust Justin Basini Brand, Trust Justin Basini

HUMBLE IN THE FACE OF YOUR CUSTOMER

“All institutions, but especially financial services ignore a lack of trust at their peril. There is often a dichotomy between what companies say they are about and what they actually do – their actions and their words are different. Organisations need to be more forensic about their activities, the impact of their actions and how they are perceived.”

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Brand, Marketing Justin Basini Brand, Marketing Justin Basini

THE DEATH OF THE CMO?

Vodafone have got rid of the CMO position replacing it with a Chief Commercial Officer. Is this the start of a trend or just a one off and what does it mean for the Vodafone brand and marketing in general?

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Brand, Marketing Justin Basini Brand, Marketing Justin Basini

I'M SPEAKING AT THE 3RD EUROPEAN CMO CONFERENCE

It's just been confirmed that I'm going to speak at the 3rd European Chief Marketing Officers Conference in Zurich on the 30th September.I attended last year and you can read my thoughts here.It's a really great conference and this year the headline act is Jim Stengel who was CMO for Procter & Gamble. I remember meeting Jim once whilst I was at P&G (although he won't remember me!)I'm going to speak on re-thinking marketing as a driver of humanity in business. If you've got any ideas on this then please drop me a line!

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